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Getting Started
E-commerce
Technical Support
Frequently Asked Questions
Quick answers to the most common questions we receive.
The timeline depends on the complexity of your project. Simple websites typically take 2-3 weeks, while more complex e-commerce sites can take 4-6 weeks. We’ll provide a detailed timeline after our initial consultation.
Yes, we include 12 months of premium hosting with all our website packages. After the first year, hosting starts at R300/month depending on your website’s traffic and requirements.
Absolutely! We provide training and a user-friendly content management system that allows you to easily update text, images, and products on your website without any technical knowledge.
We accept bank transfers, credit cards, and popular African payment methods including mobile money options. We also offer flexible payment plans for larger projects.
Yes, we offer various support packages to keep your website running smoothly. Our Basic Care plan starts at R749/month and includes security updates, bug fixes, and email support.
Yes, we offer comprehensive SEO and digital marketing services as add-ons to our website packages. Our SEO package starts at R7,999 and includes keyword research, on-page optimization, and performance tracking.
System Status
Current status of our services and systems.
Website Hosting
All systems are running normally. No issues reported.
Last updated: 2 hours ago
Email Services
Email delivery and reception are functioning normally.
Last updated: 1 hour ago
Payment Gateway
Scheduled maintenance on payment processing. Expected completion in 3 hours.
Last updated: 30 minutes ago
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